RETURN POLICY

Thanks for purchasing our products at www.owi-inc.com .

1. In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged/used in any way.
2. Limited Time or Promotional items are not eligible to be returned. This is a final sale item.
3. Shipping charges are not refundable-return shipping will be borne by the customer.
4. The returned merchandise shall be in its’ original, sealed, unmarked package to qualify and will be subject to a 20% restocking charge.
5. An approved return will be credited to the product only.
6. If the returned merchandise does not meet ALL of the conditions mentioned, no credit will be issued.
7. Please contact OWI to obtain a Return Authorization (RA) number before returning any items, info@owi-inc.com. Include your Order Id number.

After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. Please allow 5 – 10 business days for a refund to show up on your credit card statement.

If anything is unclear or you have more questions feel free to contact us, info@owi-inc.com